Adobe Australia
2023 HR Services Intern (Apr 2023)
Sydney
Opportunity expired
Opportunity details
- Internship, Clerkship or Placement
- AUD 50,000 - 60,000 / Year
- 1 vacancy
- Apply by 22 Oct 2022
- Start date 2 Apr 2023 - 9 Apr 2023
Our Company
Adobe is hiring interns to join our team in 2023! The Employee Experience (EX) team is looking to hire an undergraduate student who is passionate about creating engaging and exceptional experiences that fuel our employee’s success. You will join the APAC and Japan (APJ) ERC team with an opportunity to engage across functions within EX whilst also collaborating with the Business.
Employee Resource Center (ERC) team is the initial point of contact for all employee and manager (manager level and below) inquiries within 8 countries across APJ. This team is responsible for providing first level People Resources Generalist support intended to improve manager and employee success by addressing inquiries related to People Resources. This includes policies, procedures and programs; identifying and clarifying issues through inquiry; evaluating potential solutions; implementing selected solutions; or advancing to a functional consultant if the solution requires ongoing interaction or specialized coaching. This team provides solutions for most inquiries that come through the shared services organization.
What You’ll Do
- As a member of the wider ERC team, act as employees' first contact point across APJ for all EX-related questions.
- Address questions related to the employee life cycle, EX policies, procedures, programs, and tools (such as Workday)
- Support and drive local as well as regional projects and initiatives which requires excellent coordination skills, project managing and collaboration skills
- Mitigate customer concerns as much as possible and focus on quick resolution
- Responsible for managing, tracking, closing and reporting progress on employee inquiries and resolve cases using Service Now, Adobe's case tracking tool
- Assist employees and managers on how to utilize and optimize self-service transactions using internal tools and resources
- Address Tier 1 & 2 queries regarding compensation, benefits, HR data management
What you need to succeed
- Currently enrolled and will be completing your final year in a Bachelor’s degree or equivalent in 2023
- Able to work a minimum of 3 days per week for six months (Apr-Oct 2023)
- Prefer Human Resources, Business or Communications major
- Excellent professional communication skills
- Must be highly motivated, detail-focused, proactive and organized
- Ability to work both individually and as a team player; and interact well with peers and business partners
Get to know us a little more
We're a NASDAQ-listed leader in digital marketing and media software, we help individuals and enterprise customers to make, manage and measure content to achieve their business goals.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
In value success my role is to maintain client relationships and address their business problems with the best suited Adobe solutions. This involves working with representatives from other teams to drive the desired results.
- Channel marketing - Campaign/Event execution - Working with internal & external teams i.e. sales, BDR's etc.
Role: Analysing data + insights to reflect and review past and present performance, predict future performance, and build strategies around this to add value to and improve business. Day to day responsibilities vary on the work I'm doing and certain deadlines/ events that are on, however I work through juggling meetings with my team and other internal stakeholders, working on projects independently, checking in with my manager, setting aside time to upskill through training courses (very useful as I use a lot of software/ technical skills and am still early in my career).
About the employer
Adobe AU
4.9
1,000 - 50,000 employees
Technology
Adobe is the global leader in digital media and digital marketing solutions. Adobe's mission is to change the world through digital experiences.
Pros and cons of working at Adobe AU
Pros
Very good culture and attitude towards professional development
The culture, scope of work, international scale, remuneration, benefits, accessibility
A supportive team environment that lives up to the company values and focuses on employee wellbeing.
The culture at Adobe is fantastic. Everyone is so supportive, welcoming, and genuine - it's a place where you can be yourself and spend time developing professionally.
Opportunity to work collaboratively with internal and external agencies.
Cons
Sometimes seemingly simple tasks can become very difficult to complete due to the size of the organisation and the many teams that need to get involved